Refund Policy

Last updated:

This Refund Policy explains how refunds are handled for subscriptions purchased on Lonely Radish.

Digital subscriptions

Personal monthly, three-month and yearly memberships are optional supporter memberships and do not unlock dating advantages. Business subscriptions separately pay for business plan limits and placement.

Once access has been granted, subscription payments are generally non-refundable, including for partially used billing periods.

Canceling your subscription

You may cancel your subscription at any time.

  • Your subscription will remain active until the end of your current billing period.
  • You will not be charged again after cancellation.
  • No refunds are issued for unused time.

Account deletion

Deleting your account permanently removes your access and queues account data for deletion, subject to the limited legal, billing, security and fraud-prevention retention described in our Privacy Notice.

Deleting your account does not automatically result in a refund. Any remaining subscription time is forfeited.

This action cannot be undone.

Exceptions

Refunds may be considered in limited circumstances, such as:

  • Duplicate or accidental charges
  • Technical or billing issues that prevented a purchased membership or business plan from being provided as described

If you believe you were charged in error, please contact us and we will review the issue.

How to contact us

For billing or refund questions, please contact:
billing@lonelyradish.app

Changes to this policy

We may update this Refund Policy from time to time. Any changes will be reflected on this page.